Forum Discussion
Media optimization is not loaded to Teams in AVD VDI
Hello, I have Azure virtual desktop host based on Windows 10 Enterprise 212H2 Gen2, and I've installed Teams as per MS article: https://learn.microsoft.com/en-us/azure/virtual-desktop/teams-on-avd ...
martinss Hey I have been meaning to come back to this thread to update with the solution I have found.
Install the WebRTC service on the host machine. So, in the environment I look after, I had to install the WebRTC service on the thin client so that when the user connected to the AVD through it, then the optimizations loaded.
Give that try and see if it works for you as well.
*edit* Just tagging the original post owner as well bacharbader
In the end, we're yet to find the root cause (we including Microsoft Dev engineers). Instead I found a workaround in a well know redirections exclusion for FSLogix, which seemingly triggers AVD optimisation back into working. Exluding the following folder from the users profile and thus having it recreate at each login: AppData\Roaming\Microsoft\Teams\Service Worker\CacheStorage
- This solved it for me after migrating from 32-bit to 64-bit teams.