Forum Discussion
nc-novelt
Jan 25, 2021Copper Contributor
Make Teams call without assigned number
Hi community, do you know if a user with a phone system license and calling plan can make outgoing calls without having an assigned number himself?
StevenC365
Jan 26, 2021MVP
nc-novelt With Microsoft Calling plans will need to have a number assigned, but you can then use a CallerID Policy to replace that, for example with a number for a reception or contact centre if you don't want the direct number shown. Manage caller ID policies in Microsoft Teams - Microsoft Teams | Microsoft Docs
If you are using an SBC then no you don't need an externally routable number, my employer gives a core number with an 'extension' number. I don't care as no one has ever called me on it, I cant quite imagine why they would.