Forum Discussion
Scoggins69
Aug 26, 2021Copper Contributor
Make a test call contiues to ring
I am trying to test headphones to order for staff who sit in open cubicles. When I go to 'Make a test call' to check out the sound quality of the microphone, I do not get an option to answer the call...
Misty_Sommers
Jun 29, 2022Copper Contributor
Therese_Solimenoyes that's exactly what I'm doing. I just tried it again to make sure it was the same steps you described, and when I do that it calls me and then I click leave and it gives me some kind of status report but when I close it, it just keeps ringing, even when I close Teams. So I have to go into Task Manager and end the process tree (twice this time).
Stacy_Pickering
Jun 29, 2022Copper Contributor
Misty_Sommers yes EXACTLY the same for me. Windows 10 VM machine using Teams Desktop v 1.5.00.14473 connected via company VPN. If I run Teams from my local Windows 7 machine same version of Teams I have no problem making a test call successfully and the call ends when I end the call.