Forum Discussion
Make a test call contiues to ring
Are you using the Test Call as described below?
- Go to the "..." menu near the top right of the main Teams window.
- Select Settings, then on the left rail list of tabs, pick Devices
- Press the button marked "Make a test call" near the middle of the Settings window, and the call will be placed.
If not, can you please post the steps you're following and the Teams client you're using (ex: Windows 11 desktop client) which cause the ringing to keep going and going?
I am having the exact same issue since yesterday
Windows 10 Enterprise 20H2Installed: 24/06/2022
OS Build: 19042.1766
Microsoft Teams Version 1.5.00.14473 (64-bit).Same for me, same teams version (1.5.00.14473 (64-Bit)) Endless ring when doing a test call. This is new to me for about a week, no problems before.
Therese_Solimenoyes that's exactly what I'm doing. I just tried it again to make sure it was the same steps you described, and when I do that it calls me and then I click leave and it gives me some kind of status report but when I close it, it just keeps ringing, even when I close Teams. So I have to go into Task Manager and end the process tree (twice this time).
Misty_Sommers yes EXACTLY the same for me. Windows 10 VM machine using Teams Desktop v 1.5.00.14473 connected via company VPN. If I run Teams from my local Windows 7 machine same version of Teams I have no problem making a test call successfully and the call ends when I end the call.
- I have Microsoft Teams Version 1.5.00.11163 (64-bit). It was last updated on 5/4/2022. I'm also connected to my work through GlobalProtect VPN. and Windows 10 Version 20H2 (OS Build 19042.1706). Maybe it has something to do with the Windows version I have?
