Forum Discussion

robaca's avatar
robaca
Copper Contributor
Jul 01, 2020
Solved

Mac Desktop Sharing freezes for Chrome web participant when a window is maximized

I now several times encountered a frozen desktop sharing video when the presenter using MacOS maximizes a window. Audio is not affected. Other participants using native clients on MacOS do not encoun...
  • ThereseSolimeno's avatar
    Jul 13, 2020

    Hello robaca    This doesn't sound like a general issue so I will direct you to contact our tech support site at answers.microsoft.com.  They can troubleshoot the issue with personalized communication and hopefully get it resolved quickly for you.  Best of luck with this and thank you for being a member of the Teams community.