Forum Discussion
fabioetere
Nov 03, 2021Copper Contributor
Lost mobile number
I lost and I cannot have back the mobile number to my teams xxx@yy.onmicrosoft.com
I cannot loging because the login wish to text to a number i have not anymore
How i can change the number or delete and reset ?
I ma the administrator if the group and unfortunately the only one that have access.
- Best contact support directly: https://docs.microsoft.com/en-us/microsoft-365/business-video/get-help-support?view=o365-worldwide
- fabioetereCopper Contributor
I cannot becasue to access support you must be business admin and to login as business admin i need to receive a text message to the number i have not anymore.
It's a ckicken and egg, everything needs the message.
for me also delete everything is accepatble but still needs the text message
- You don't need to login anywhere, there's a list of phone numbers you can call directly in the above document.