Forum Discussion
Timothy White
Jul 09, 2020Copper Contributor
Live event error: 'Failed to execute "Send Live" command. Please try again later.'
Hi. Our producer team have had this error show in a few Live events. For example this morning Producer A could not send a presenter live, but Producer B could. Later on in the event Producer A ...
GeorgeD1
Jul 22, 2020Copper Contributor
I has the exact same issue too in my last Live event. It almost ended up a disaster but i was able to make a success out of it.
The error failed to execute "Send Live command. Please try again kept preventing me from switching from one presenter to another... it could be failing for next 10 to 15 seconds and then later on will connect by itself again.
It would be great to have a resource at microsoft look into this and be helpful with a solution.
Kalpesh_UK
Jul 22, 2020Copper Contributor
Hi George
When was your last Live Event? Both Timothy and I have had users report this problem on 08 July 2020.
When was your last Live Event? Both Timothy and I have had users report this problem on 08 July 2020.
- GeorgeD1Jul 23, 2020Copper Contributor
Kalpesh_UK Mine happened 13/07/2020
- ThereseSolimenoJul 22, 2020
Microsoft
Hello Kalpesh_UK Timothy White GeorgeD1
I've seen that happen but was told it was an internal issue. You might want to open a ticket at the answers.microsoft.com tech support site for more personalized responses.