Forum Discussion
Timothy White
Jul 09, 2020Copper Contributor
Live event error: 'Failed to execute "Send Live" command. Please try again later.'
Hi. Our producer team have had this error show in a few Live events. For example this morning Producer A could not send a presenter live, but Producer B could. Later on in the event Producer A ...
Kalpesh_UK
Jul 09, 2020Copper Contributor
Timothy White Two of the producers of a live event at our organisation also experienced the same error during a Live Event yesterday. At one point, neither producer was able to select a different presenter.
Also during the Live Event, several attendees who were using the Teams client on an iPhone, lost sound.
- GeorgeD1Jul 22, 2020Copper Contributor
I has the exact same issue too in my last Live event. It almost ended up a disaster but i was able to make a success out of it.
The error failed to execute "Send Live command. Please try again kept preventing me from switching from one presenter to another... it could be failing for next 10 to 15 seconds and then later on will connect by itself again.
It would be great to have a resource at microsoft look into this and be helpful with a solution.
- Kalpesh_UKJul 22, 2020Copper ContributorHi George
When was your last Live Event? Both Timothy and I have had users report this problem on 08 July 2020.- GeorgeD1Jul 23, 2020Copper Contributor
Kalpesh_UK Mine happened 13/07/2020