Forum Discussion

Nick_Hale's avatar
Nick_Hale
Copper Contributor
Aug 24, 2020

Large Gallery not working

Hello,   I'm a teacher using Teams. Outside of a few issues with Teams that need to be added ASAP, I had a major issue in that I could not use Large Gallery today. I planned to have my students tak...
Rhanson's avatar
Rhanson
Copper Contributor
Aug 25, 2020

.Nick_Hale  Our whole school is unable to use the large gallery both yesterday and today. I agree that this unacceptable. We are meeting with young kids Prek3-4th grade and we NEED to see those faces. I can't find anything on Microsoft that is addressing this.

I hope it comes back soon!

KurthCR's avatar
KurthCR
Copper Contributor
Aug 25, 2020

I have the same issue.  Large Gallery had been working before.  I updated the Settings to allow the new teams experience.  Then today, I was in a meeting with 11 people, tried to select Large Gallery, only now it showed as Large Gallery (Preview).  When I selected it, the screen still showed only 9 people and the video quality decreased/was fuzzy.  When I returned to regular Gallery view, the video was crisp and clear again.

This happened today, 8/25/2020 between 9:30-11 AM eastern.

 

Was there an update recently?

Thanks,

Christine

 

  • DavidDye's avatar
    DavidDye
    Copper Contributor
    Sep 25, 2020

    Same here. Yesterday it worked fine. Today some users have the option. Others no.