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robeggleston's avatar
robeggleston
Brass Contributor
Jul 02, 2020
Solved

Laggy typing in MacOS

This seems to be a well documented issue caused by CPU usage spikes. Typing lags constantly in teams, perhaps once every 5 to 10 seconds, regardless of background CPU usage. I'll be typing a message ...
BUG
LAG
  • witoldbolt's avatar
    witoldbolt
    May 04, 2021

    For me the issues are solved now after completely removing Teams with all the local data / caches. You can find numerous instructions online on how to do this - like this one: https://apple.stackexchange.com/questions/407416/how-to-delete-cache-of-microsoft-teams-on-macos

     

    It's a shame that people still have issues with this. It seems there is a ton of bugs causing some dirty writes / reads on some cached files / objects / whatever, which can cause the app to be unstable or extremely laggy. 

     

    Anyhow I suffered from this issues for sometime, after which I've spent one afternoon on fully cleaning and reinstalling Teams and it helped. I can work again...

Ethan Stern's avatar
Ethan Stern
Iron Contributor
Oct 19, 2020

witoldbolt I am running a similar setup on my MacBook Pro and have not had this issue- have you tried "Disable GPU hardware acceleration" in settings and/or clearing your Teams cache?  Could be a file went rogue in there...

Clear Teams Cache on a Mac

 

/Library/Application Support/Microsoft/Teams - you can delete everything in the folder

 

witoldbolt's avatar
witoldbolt
Copper Contributor
Oct 20, 2020

Ethan Stern Thanks for advice.

 

/Library/Application Support/Microsoft/Teams - this was not existing on my machine, yet this exists:

$HOME//Library/Application Support/Microsoft/Teams.

 

I've deleted it, and as I side effect the local settings have been deleted (not a problem anyway). I've tried turning off GPU and animations and will see if this helps! For now it works OK, but in the past it used to be like that - working fine for a while, then lagging again... 

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