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robeggleston's avatar
robeggleston
Copper Contributor
Jul 02, 2020
Solved

Laggy typing in MacOS

This seems to be a well documented issue caused by CPU usage spikes. Typing lags constantly in teams, perhaps once every 5 to 10 seconds, regardless of background CPU usage. I'll be typing a message ...
BUG
LAG
  • witoldbolt's avatar
    witoldbolt
    May 04, 2021

    For me the issues are solved now after completely removing Teams with all the local data / caches. You can find numerous instructions online on how to do this - like this one: https://apple.stackexchange.com/questions/407416/how-to-delete-cache-of-microsoft-teams-on-macos

     

    It's a shame that people still have issues with this. It seems there is a ton of bugs causing some dirty writes / reads on some cached files / objects / whatever, which can cause the app to be unstable or extremely laggy. 

     

    Anyhow I suffered from this issues for sometime, after which I've spent one afternoon on fully cleaning and reinstalling Teams and it helped. I can work again...

robeggleston's avatar
robeggleston
Copper Contributor
Jul 21, 2020

Marc Lauinger Yeah this is desperately needed. I can't type more than a few characters without getting lag and my colleagues on iMacs of the same spec report similar problems. Very frustrating.

witoldbolt's avatar
witoldbolt
Copper Contributor
Oct 19, 2020

Is there any progress on this? I'm still having the same issue as described above today - using modern MacOS version, up-to-date Teams and high spec Mac Book Pro 15" with a dedicated GPU.

 

I guess typing few words in a text input field should not be a challenge for a 4-core i7 CPU and a discreet GPU? Somehow in Teams it is. I think such things used to work much better in software created 20-30 years ago.. which is kind of sad taking into account the progress that was made in hardware. 

 

Could you please work on this now?

 

 

  • Ethan Stern's avatar
    Ethan Stern
    Iron Contributor
    Oct 20, 2020

    witoldbolt I am running a similar setup on my MacBook Pro and have not had this issue- have you tried "Disable GPU hardware acceleration" in settings and/or clearing your Teams cache?  Could be a file went rogue in there...

    Clear Teams Cache on a Mac

     

    /Library/Application Support/Microsoft/Teams - you can delete everything in the folder

     

    • witoldbolt's avatar
      witoldbolt
      Copper Contributor
      Oct 20, 2020

      Ethan Stern Thanks for advice.

       

      /Library/Application Support/Microsoft/Teams - this was not existing on my machine, yet this exists:

      $HOME//Library/Application Support/Microsoft/Teams.

       

      I've deleted it, and as I side effect the local settings have been deleted (not a problem anyway). I've tried turning off GPU and animations and will see if this helps! For now it works OK, but in the past it used to be like that - working fine for a while, then lagging again... 

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