Forum Discussion
Invite new team member from outside organization and no 365 account
- Jul 19, 2020
Hi brianmcelroysorg ,
This is a community forum so 99 out of 100 posts Microsoft do not reply. If you need support you can raise a ticket in your Microsoft 365 Admin centre.
All team members need to be licensed in Microsoft 365. If they do not have a license then they are classed as guest users. All users in external orgs are classed as guest users.
If you have typed the full email in and are getting that message guest access may be set to off in the Teams Admin centre, worth checking that before anything else.
@ don't know why this Post has had no MS reply? The one reply misses what I believe Poster was asking and is also my inquiry: how to add TEAM MEMBER (not guest) to a Team without an O365 account, and not in your own org?
- Andrew HodgesJul 19, 2020Bronze Contributor
Hi brianmcelroysorg ,
This is a community forum so 99 out of 100 posts Microsoft do not reply. If you need support you can raise a ticket in your Microsoft 365 Admin centre.
All team members need to be licensed in Microsoft 365. If they do not have a license then they are classed as guest users. All users in external orgs are classed as guest users.
- brianmcelroysorgJul 19, 2020Copper Contributor
Andrew HodgesThanks much for replying. Yes I get that, I hadn't noticed this was Community Support. This paerticular Teams is "freemium" so I have no Admin Portal, so I guess that NO "freemium" Teams will ever have Guests tho the Team and Channel settings include the Guests settings. My own O365 is Bus Premium so I can adjust that one and do see the controls. Thanks!
- ThereseSolimenoJul 20, 2020Silver Contributor
Hi brianmcelroysorg It might help for you to see a comparison of features between the free version and the paid version of Teams: https://support.microsoft.com/en-us/office/differences-between-microsoft-teams-and-microsoft-teams-free-0b69cf39-eb52-49af-b255-60d46fdf8a9c
Other resources online talk about guest access in free Teams.