Forum Discussion
Internal Teams user showing as External
Jaisson Hi i followed your process i did remove files and folder from %appdata%\Microsoft\Teams
and it worked for the use.
Now after a month user is contacing me with the same issue.
So it work as workaround but i need a better solution.Thanks
So let me share my solution to this problem. I had this same error with one of my internal organization contact showing as external. Digging deep I found we had a contact created for that user pointing to his external private email (also Teams enabled).
External contact email attribute was: username@CompanyNA.mail.onmicrosoft.com
Checking AD attribute for that internal user showed attribute: targetAddress: username@CompanyNA.mail.onmicrosoft.com (basicly pointing to that contact address)
Changing targetAddress attribute to: mailto:username@CompanyNA.onmicrosoft.com resolved our issue.
Somehow our internal user get linked with that contact address.
Hope that helps someone.
Berglez Hello, I Had a similar issue in sharing and permissions for a shared calendar and I was pretty sure it may have something to do with your issue. Let me know if they relate!
Anyway, the resolution ended up being the licensed user was a shared mailbox (though was still signed into the account via Outlook as a regular account).
After switching the shared mailbox back to a user mailbox, the issue was resolved. Hopefully this happens to be your case!
