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migavam586govdep5012's avatar
migavam586govdep5012
Copper Contributor
Apr 15, 2020
Solved

image not visible in chat

Hi,   When I try to send an image in the chat from my clipboard it doesnt always load into the chat. In the attachment you can see what I mean. In some instances it wont even load into my input c...
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  • miguelisidoro's avatar
    miguelisidoro
    Jul 16, 2020

    Tarun1330 , just found a fix at 

    https://techcommunity.microsoft.com/t5/microsoft-teams/attached-images-in-teams-does-not-show-up/m-p/1353081#M56282.

     

    "Not sure if this answers the original issue but I had a broken image icon when looking back at old conversations. The following did the trick:

    Exit out of Teams Desktop app. Clear this folder %AppData%\Microsoft\Teams\Cache. Relaunch Teams and the images now show."

     

    This solved it for me but it will happen again,

     

    Does anyone have a permanent way of addressing this issue? Will Microsoft handle this on the product side or is there any configuration we can make on Teams (client or admin center)?

     

    Thanks

    Miguel

donk3's avatar
donk3
Copper Contributor
Dec 09, 2021

Hoping for a resolution soon, it's very annoying.

 

I have found that if I switch to a different chat and come back to the one with the image, it will work then.  It seems that after viewing the image 2-3 times after that it won't show anymore (it just shows black).

ArturGomes's avatar
ArturGomes
Brass Contributor
Dec 09, 2021
Yes. I used the same process.
But from time to time it stop working.

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