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migavam586govdep5012's avatar
migavam586govdep5012
Copper Contributor
Apr 15, 2020
Solved

image not visible in chat

Hi,   When I try to send an image in the chat from my clipboard it doesnt always load into the chat. In the attachment you can see what I mean. In some instances it wont even load into my input c...
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  • miguelisidoro's avatar
    miguelisidoro
    Jul 16, 2020

    Tarun1330 , just found a fix at 

    https://techcommunity.microsoft.com/t5/microsoft-teams/attached-images-in-teams-does-not-show-up/m-p/1353081#M56282.

     

    "Not sure if this answers the original issue but I had a broken image icon when looking back at old conversations. The following did the trick:

    Exit out of Teams Desktop app. Clear this folder %AppData%\Microsoft\Teams\Cache. Relaunch Teams and the images now show."

     

    This solved it for me but it will happen again,

     

    Does anyone have a permanent way of addressing this issue? Will Microsoft handle this on the product side or is there any configuration we can make on Teams (client or admin center)?

     

    Thanks

    Miguel