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migavam586govdep5012's avatar
migavam586govdep5012
Copper Contributor
Apr 15, 2020
Solved

image not visible in chat

Hi,   When I try to send an image in the chat from my clipboard it doesnt always load into the chat. In the attachment you can see what I mean. In some instances it wont even load into my input c...
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  • miguelisidoro's avatar
    miguelisidoro
    Jul 16, 2020

    Tarun1330 , just found a fix at 

    https://techcommunity.microsoft.com/t5/microsoft-teams/attached-images-in-teams-does-not-show-up/m-p/1353081#M56282.

     

    "Not sure if this answers the original issue but I had a broken image icon when looking back at old conversations. The following did the trick:

    Exit out of Teams Desktop app. Clear this folder %AppData%\Microsoft\Teams\Cache. Relaunch Teams and the images now show."

     

    This solved it for me but it will happen again,

     

    Does anyone have a permanent way of addressing this issue? Will Microsoft handle this on the product side or is there any configuration we can make on Teams (client or admin center)?

     

    Thanks

    Miguel

nerf819's avatar
nerf819
Copper Contributor
Sep 04, 2020

This is a constant problem in desktop Teams. I'm teaching high school and almost none of my kids can upload or drop pictures into the chat in the desktop version of Teams. It either will not send at all, or shows 'broken link' picture symbols.  But I can go into Teams on my phone and all the pictures are there and you can send the 'unsendable' pictures from the phone app.  Absolutely unforgivably infuriating.  I *HAVE* to use Teams per my District and MS saddles me with glitches like this.  Insane. 

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