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migavam586govdep5012's avatar
migavam586govdep5012
Copper Contributor
Apr 15, 2020
Solved

image not visible in chat

Hi,   When I try to send an image in the chat from my clipboard it doesnt always load into the chat. In the attachment you can see what I mean. In some instances it wont even load into my input c...
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  • miguelisidoro's avatar
    miguelisidoro
    Jul 16, 2020

    Tarun1330 , just found a fix at 

    https://techcommunity.microsoft.com/t5/microsoft-teams/attached-images-in-teams-does-not-show-up/m-p/1353081#M56282.

     

    "Not sure if this answers the original issue but I had a broken image icon when looking back at old conversations. The following did the trick:

    Exit out of Teams Desktop app. Clear this folder %AppData%\Microsoft\Teams\Cache. Relaunch Teams and the images now show."

     

    This solved it for me but it will happen again,

     

    Does anyone have a permanent way of addressing this issue? Will Microsoft handle this on the product side or is there any configuration we can make on Teams (client or admin center)?

     

    Thanks

    Miguel

perhultcrantz's avatar
perhultcrantz
Copper Contributor
Aug 13, 2020
This has been a recurring problem for me throughout the spring and summer. I find it absolutely insane that such a basic function as posting images in a Teams channel works this poorly.
flandraco's avatar
flandraco
Copper Contributor
Aug 28, 2020

This is a bit of a disaster. We just switched from a competitive product to MSFT 365, and it is riddled with bugs.
I transferred 3 internal User Groups into Teams, and all my posts are losing their pictures. Rendering the posts, and therefore the User Groups, useless...

I have tried clearing the cache, disabling GPU acceleration, changing my keyboard and language, rebooting, desktop client and web browser client,... The problem persists.
According to other communities, the problem has actually been there for close to two years???
Unacceptable!

  • miguelisidoro's avatar
    miguelisidoro
    Iron Contributor
    Aug 28, 2020

    flandraco this is indeed unneptable in a enterprise level product like. Shutting down and opening Teams again solves the issue for me but that is not a real solution.

     

    Please vote at https://microsoftteams.uservoice.com/forums/908686-bug-reports/suggestions/38230348-images-display-inline-in-chat-but-not-viewer

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