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migavam586govdep5012's avatar
migavam586govdep5012
Copper Contributor
Apr 15, 2020
Solved

image not visible in chat

Hi,   When I try to send an image in the chat from my clipboard it doesnt always load into the chat. In the attachment you can see what I mean. In some instances it wont even load into my input c...
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  • miguelisidoro's avatar
    miguelisidoro
    Jul 16, 2020

    Tarun1330 , just found a fix at 

    https://techcommunity.microsoft.com/t5/microsoft-teams/attached-images-in-teams-does-not-show-up/m-p/1353081#M56282.

     

    "Not sure if this answers the original issue but I had a broken image icon when looking back at old conversations. The following did the trick:

    Exit out of Teams Desktop app. Clear this folder %AppData%\Microsoft\Teams\Cache. Relaunch Teams and the images now show."

     

    This solved it for me but it will happen again,

     

    Does anyone have a permanent way of addressing this issue? Will Microsoft handle this on the product side or is there any configuration we can make on Teams (client or admin center)?

     

    Thanks

    Miguel

andriust's avatar
andriust
Copper Contributor
Jun 25, 2020

bryson8420 I haven't seen this issue recently, but my colleagues still have this issue from time to time.

Daniel007's avatar
Daniel007
Copper Contributor
Jun 25, 2020

Make sure that you are using the updated version and windows update is the latest version and its windows 10andriust 

  • bagasanugrahp's avatar
    bagasanugrahp
    Copper Contributor
    Jul 07, 2020
    Mine is but still having the same issue

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