Forum Discussion
Patrick Koerner
Nov 18, 2020Copper Contributor
I use my private E-mail to manage Volume Licensing for a Company. Teams does not allow E-Mail privat
I use my private E-mail to manage Volume Licensing for a Company.
When logging in to Microsoft I have always the choice to use Corporative or Private Account Login with my E-Mail. Always worked.
Private I am managing my Office 365 License and Family devices.
When logging in to Office now I was asked to configure a txt entry in the domains DNS of my E-Mail Domain in order to continue to be administrator. (No idea why) But I inserted the entry.
No Office 365 configured family member nor device is listed anymore.
I tried using my private E-mail to use Teams private and it returns:
"Somebody already configured Teams for your Organization"
"Ask the Administrator for help to use Teams ......"
Administrator of my E-Mail account should be me. I have no Organization.
I do not want to uso another E-Mail as this is my private E-Mail for years.
Help appreciated.
Hi Patrick Koerner This is a common issue and you could search for all of the past posts in this community. But I suggest you start with this doc first: https://docs.microsoft.com/en-us/microsoftteams/troubleshoot/teams-sign-in/someone-has-already-setup-teams
- ThereseSolimeno
Microsoft
Hi Patrick Koerner This is a common issue and you could search for all of the past posts in this community. But I suggest you start with this doc first: https://docs.microsoft.com/en-us/microsoftteams/troubleshoot/teams-sign-in/someone-has-already-setup-teams
- Patrick KoernerCopper Contributor
Hi thanks. Yes I found it.
How someone could imagine that an Microsoft App works not on Windows (but on IOS and Android only) (:
Solved. Thank you.