Hyperlink to start Teams chat with external user

Question

&nbsp;Hi guys,I have found the following site:&nbsp;Add a “Chat with me in Teams” link to your email signature&nbsp;that outlines how to set up a hyperlink to start a chat with an individual, however it only seems to work for users in your tenant.Is anyone else having the same prob or is there an alternative?Cheers,Geoff.

chriswebbtech · Answer

If you have external chat setup and it’s not working. You can always utilize sip protocol to send chats.  Pretty sure this works.  Similar to mailto:user@domain.com you use sip:user@domain.com

christianbergstrom · Answer

makofish&nbsp;Hello, you should verify the underlying communication settings. See this infohttps://docs.microsoft.com/en-us/microsoftteams/manage-external-access

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Hyperlink to start Teams chat with external user

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