Forum Discussion
AmityWeb
Dec 27, 2020Brass Contributor
How to have notifications more prominent and stay open?
We are trying to use Teams in our business, instead of Slack. The main reason is to have additional project related systems in one place. We can use Teams for video, files, notes, and even add in Asa...
- Oct 18, 2021There are two steps you need to do. Initially, the Mac:System Preferences: Notifications tab won't even show Microsoft Teams in the list of Apps. To remedy that you must use the instructions shown on this page. https://support.microsoft.com/en-us/office/change-your-notifications-style-in-teams-0da93820-93d0-4da3-86b6-fc28d19908e3. Do that, then close and reopen the Mac:System Preferences:Notifications tab and find "Microsoft Teams" in the list. Once you do that, you need to hit the Enable switch and configure them as you want! I just completed those steps and now I have persistent notification just like Slack.
Hope this helps.
Dec 27, 2020
Your users need to get in the habit of checking teams or looking at the teams icon. When you get new activity you have a visual queue of such activity. You have unread notification etc. you also have the option to @mention them in chat and make sure it’s added to activity feed. Other alternatives are using mobile app and you can set notifications there to stay. But we’ve been using teams for years now and never have these issues so not sure why your users have issues not seeing notifications. They must just not be using teams ever to notice the notifications because the app itself points out when you have activity.
I mean even email is the same way. Notifications don’t stick around either to emails and people seem to see those no problem too. Teams works pretty much the same way.
I mean even email is the same way. Notifications don’t stick around either to emails and people seem to see those no problem too. Teams works pretty much the same way.
jckarn
Jun 10, 2023Brass Contributor
ChrisWebbTech No users should not "get in the habit of checking teams" that's why we have notifications. If wanted to send someone a message they have to check, I'd send am email. IMs are supposed to be instant, in your face notifications, that require an immediate response. Teams is woefully lacking it's notification abilities.