Forum Discussion
AmityWeb
Dec 27, 2020Brass Contributor
How to have notifications more prominent and stay open?
We are trying to use Teams in our business, instead of Slack. The main reason is to have additional project related systems in one place. We can use Teams for video, files, notes, and even add in Asa...
- Oct 18, 2021There are two steps you need to do. Initially, the Mac:System Preferences: Notifications tab won't even show Microsoft Teams in the list of Apps. To remedy that you must use the instructions shown on this page. https://support.microsoft.com/en-us/office/change-your-notifications-style-in-teams-0da93820-93d0-4da3-86b6-fc28d19908e3. Do that, then close and reopen the Mac:System Preferences:Notifications tab and find "Microsoft Teams" in the list. Once you do that, you need to hit the Enable switch and configure them as you want! I just completed those steps and now I have persistent notification just like Slack.
Hope this helps.
Dec 27, 2020
Your users need to get in the habit of checking teams or looking at the teams icon. When you get new activity you have a visual queue of such activity. You have unread notification etc. you also have the option to @mention them in chat and make sure it’s added to activity feed. Other alternatives are using mobile app and you can set notifications there to stay. But we’ve been using teams for years now and never have these issues so not sure why your users have issues not seeing notifications. They must just not be using teams ever to notice the notifications because the app itself points out when you have activity.
I mean even email is the same way. Notifications don’t stick around either to emails and people seem to see those no problem too. Teams works pretty much the same way.
I mean even email is the same way. Notifications don’t stick around either to emails and people seem to see those no problem too. Teams works pretty much the same way.
tagoofy
Nov 02, 2021Brass Contributor
This is a horrible answer. You are basically saying, "i don't have a problem with this design so you should not also. Get used to it." I've seen LOTS of people complaining about this non-feature. If you don't want persistent chat notifications, fine. But at least MS should give people an option. Saying it is the same as email is also a bad answer. They are different types of communication used under different situations. Chat is typically (in my environment at least) used for more urgent communication (and least peer to peer chat). So the notification options for it should allow for better (and optionally persistent) notifications.
- Gary_ShellNov 02, 2021Brass ContributorYou are right, the reply from Chris Webb is not helpful at all.
The feature HAS been added. See my answer in this thread. It's a bit convoluted to get it turned on and configured. But it available now.- tagoofyNov 02, 2021Brass ContributorThanks Gary. I had not looked at your link since it sounded like a Mac only solution (and I'm on Windows).
Problem now is that I do not see the "Notification Style" choice. Under "Appearance and sound" I see only 2 switches ("Show message preview" and "Play sound for incoming calls and notifications").
My guess is that my org has not yet rolled out the version of Teams that adds this. My version shows "1.4.00.26376". Do you know in what version this feature was added?
Todd- tagoofyMar 31, 2022Brass ContributorNow on version 1.5.00.8070 and still do not see the option to change the notification as show in the link by Gary_Shell