Forum Discussion
AmityWeb
Dec 27, 2020Brass Contributor
How to have notifications more prominent and stay open?
We are trying to use Teams in our business, instead of Slack. The main reason is to have additional project related systems in one place. We can use Teams for video, files, notes, and even add in Asa...
- Oct 18, 2021There are two steps you need to do. Initially, the Mac:System Preferences: Notifications tab won't even show Microsoft Teams in the list of Apps. To remedy that you must use the instructions shown on this page. https://support.microsoft.com/en-us/office/change-your-notifications-style-in-teams-0da93820-93d0-4da3-86b6-fc28d19908e3. Do that, then close and reopen the Mac:System Preferences:Notifications tab and find "Microsoft Teams" in the list. Once you do that, you need to hit the Enable switch and configure them as you want! I just completed those steps and now I have persistent notification just like Slack.
Hope this helps.
Dec 27, 2020
Your users need to get in the habit of checking teams or looking at the teams icon. When you get new activity you have a visual queue of such activity. You have unread notification etc. you also have the option to @mention them in chat and make sure it’s added to activity feed. Other alternatives are using mobile app and you can set notifications there to stay. But we’ve been using teams for years now and never have these issues so not sure why your users have issues not seeing notifications. They must just not be using teams ever to notice the notifications because the app itself points out when you have activity.
I mean even email is the same way. Notifications don’t stick around either to emails and people seem to see those no problem too. Teams works pretty much the same way.
I mean even email is the same way. Notifications don’t stick around either to emails and people seem to see those no problem too. Teams works pretty much the same way.
AmityWeb
Dec 27, 2020Brass Contributor
I’m sorry I disagree. It’s not very productive at all to keep checking all the time if there’s a new chat. If I start a chat I need them to know about it right away and not waiting for them to check. Like a phone call. Email is different it’s not a communication method that requires instant response. Chat is.
- TonyaFluorAug 16, 2021Copper ContributorI have the same issue. We recently switch to Teams & this has been a pain point. Have you found a solution?
- StevenC365Sep 21, 2021MVP
TonyaFluor Teams now has an option in settings to use native mac notifications, switch that then you can configure teams notifications through osx settings.
- Gary_ShellOct 18, 2021Brass Contributor
StevenC365 I am looking for the option to use Mac native notifications. But I don't see it in the Teams settings and Microsoft Teams does not even appear in the Mac: System Preferences: Notifications list of apps.
EDIT: Subsequent to this reply I found the answer and documented the steps in a reply at 11:39 AM
- Dec 27, 2020That’s why you get notifications when you get chat messages. Anyway OS level notifications are coming very soon and are in preview but I don’t like them. But this stay in Notification Center till acted on. But again I don’t miss team notifications so I’m not sure if you guys just don’t have notification settings on properly or what but there are plenty of visual queues for unread activity throughout teams and tools to add even more for important messages etc.
- kpattersANTJan 13, 2023Copper Contributor
ChrisWebbTech I am having the same issues as the others have mentioned. There should be a user option to have notifications be persistent, not disappear automatically.
- Gary_ShellOct 18, 2021Brass ContributorYou are assuming that the Teams UI is visible at all times and that likewise the icon is always visible. On a laptop many folks have some app full screen and the icon bar set to auto-hide. That is why persistent notifications, like those available in Slack are such a good idea. When I'm working remotely with just my laptop screen, every square inch of screen space is important. I don't want to keep the Team window on top or loose the bottom portion of the screen to the icon dock.