Forum Discussion
How to have notifications more prominent and stay open?
- There are two steps you need to do. Initially, the Mac:System Preferences: Notifications tab won't even show Microsoft Teams in the list of Apps. To remedy that you must use the instructions shown on this page. https://support.microsoft.com/en-us/office/change-your-notifications-style-in-teams-0da93820-93d0-4da3-86b6-fc28d19908e3. Do that, then close and reopen the Mac:System Preferences:Notifications tab and find "Microsoft Teams" in the list. Once you do that, you need to hit the Enable switch and configure them as you want! I just completed those steps and now I have persistent notification just like Slack.
Hope this helps.
I mean even email is the same way. Notifications don’t stick around either to emails and people seem to see those no problem too. Teams works pretty much the same way.
ChrisWebbTech No users should not "get in the habit of checking teams" that's why we have notifications. If wanted to send someone a message they have to check, I'd send am email. IMs are supposed to be instant, in your face notifications, that require an immediate response. Teams is woefully lacking it's notification abilities.
ChrisWebbTech "... get in the habit of checking teams or looking at the teams icon." ... REALLY ??? You are CLEARLY DISCONNECTED with your customer's use-models, and should REALLY be in the habit of advocating for features they need vs. you giving them UNREASONABLE suggestions!!!!!!
My customer use-models? lol. I don't work for Microsoft.
Anyway, my opinion on the matter is we don't get enough options. Never have at times. Teams really doesn't work different from e-mail in that sense, notification badges don't stay up etc. And people see e-mail. My point was that people should treat it as such and make sure they just are in the habit of checking it was my point at the time not that I didn't agree that it needed more options.
That said with the New Teams client in development I'm sure improvements are coming in this area. At least I hope because it's still lacking. And Windows Notifications def. are not the solution.
The way I see it is that MS Teams is being used in many organizations as a replacement for an internal instant messaging platform. My expectation from such a platform is to give us at least the option to make the pop-ups stay open, espcially "direct messages". I get it that one may be involved in numerous teams, and prominent dialog boxes with all the mentions and update could be annoying, but it would be very useful to make the direct messages a priority in this context. For instance, to have the option to keep open the direct messages' pop-up, and not all other updates.
majedd If you switch to Windows Notifications then notifications from Teams will follow the rules you set for notifications, how long as a pop-up (you can increase the default from 5s to 5 minutes) and after that they remain in Windows notification centre.
In the future I expect to see Teams for Work and School also connect to the Chat list in Windows 11, providing a sort of shortcut into active conversations.
- Thank you Steven Collier for informing me of that specific capability. However, integration with Chat list in Windows 11 sounds promising, and more apt to my requirement.
ChrisWebbTech "Your users need to get in the habit of checking teams or looking at the teams icon" -
REALLY??? Is this your best answer?!... If you are anything close to a product-line manager, or feature-designer... you need to look for another job, man... so disconnected from users & reality!
- This is a horrible answer. You are basically saying, "i don't have a problem with this design so you should not also. Get used to it." I've seen LOTS of people complaining about this non-feature. If you don't want persistent chat notifications, fine. But at least MS should give people an option. Saying it is the same as email is also a bad answer. They are different types of communication used under different situations. Chat is typically (in my environment at least) used for more urgent communication (and least peer to peer chat). So the notification options for it should allow for better (and optionally persistent) notifications.
- You are right, the reply from Chris Webb is not helpful at all.
The feature HAS been added. See my answer in this thread. It's a bit convoluted to get it turned on and configured. But it available now.- Thanks Gary. I had not looked at your link since it sounded like a Mac only solution (and I'm on Windows).
Problem now is that I do not see the "Notification Style" choice. Under "Appearance and sound" I see only 2 switches ("Show message preview" and "Play sound for incoming calls and notifications").
My guess is that my org has not yet rolled out the version of Teams that adds this. My version shows "1.4.00.26376". Do you know in what version this feature was added?
Todd
- I’m sorry I disagree. It’s not very productive at all to keep checking all the time if there’s a new chat. If I start a chat I need them to know about it right away and not waiting for them to check. Like a phone call. Email is different it’s not a communication method that requires instant response. Chat is.
- I have the same issue. We recently switch to Teams & this has been a pain point. Have you found a solution?
TonyaFluor Teams now has an option in settings to use native mac notifications, switch that then you can configure teams notifications through osx settings.
- That’s why you get notifications when you get chat messages. Anyway OS level notifications are coming very soon and are in preview but I don’t like them. But this stay in Notification Center till acted on. But again I don’t miss team notifications so I’m not sure if you guys just don’t have notification settings on properly or what but there are plenty of visual queues for unread activity throughout teams and tools to add even more for important messages etc.
ChrisWebbTech I am having the same issues as the others have mentioned. There should be a user option to have notifications be persistent, not disappear automatically.
