Forum Discussion
HISTORY-INFO missing from Teams Call Queues (Direct Routing)
Hi All, This is more an FYI for anyone else who may come across this. When call queue's is setup to forward to an external number the HISTORY-INFO is missing from the SIP INVITE Header to the...
Well it seems MS have now fixed this and didn't advise the engineer working on my case. Just recently did a fresh SIP trace in two different tenants and the HISTORY-INFO is now appearing.