Forum Discussion
Guests can't login to Teams
Hi HamishMoffatt,
The guests may be facing issues joining your team due to restrictions set by their organization.
To resolve this, the guests can check with their organization's IT administrator to ensure that:
- Guest access for Microsoft Teams is enabled.
- Access to Microsoft Teams for external users is not blocked
If the issue persists, the guests should contact their organization's IT administrator for further assistance.
There may be specific settings that need to be adjusted in their tenant.
Key points to remember:
- Guests need a valid email address not associated with an existing Microsoft account.
- Guests must be invited to a team by a team owner or administrator.
- Guests must accept the invitation to join the team.
- Guests must be granted access to team resources by a team owner or administrator.
Collaborate with guests in a team (IT Admins) | Microsoft Learn
Collaborate with external participants in a shared channel (IT Admins) | Microsoft Learn
Guest access in Microsoft Teams - Microsoft Teams | Microsoft Learn
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Kindest regards,
Leon Pavesic
(LinkedIn)
ThanksLeonPavesic . All the documentation is written as instructions for the host organization, not the organization containing the guests, so I am not sure which settings to check exactly in the guests' organization.
In our organization we have users with a mix of E1, E3, F3 and Business Standard licences. I am told no further licences are necessary for our guests.
We have Security Defaults enabled on our tenant but no other conditional access.
