Forum Discussion
Steve_Weide
Apr 14, 2020Copper Contributor
Guest access issues
I am having issues with a user and guest access, but it is for a team she is supposed to be a guest for. We have Teams set up and everything is working fine on our end. The user was added as a guest...
Bernd Kroon
Apr 15, 2020Brass Contributor
If the new guest uses a browser with a cache, the cache will fill in the login to the known account. That is why the login to the new guest account will not take place.
Solution: ask the guest to open an incognito window, then go to the microsoft login page and use the account and credentials that you created as guest account. It will work.
The next question will then be: how to work with different accounts? There are many answers to that. Sort hint (which I use): make multiple Google accounts. Link each account to a different M365 environment. You can then have multiple environments open,. or easily switch from one to the other by switching google account.
Hope this helps!