Forum Discussion

Iron Contributor

Oct 19, 2020

Exchange Hybrid - Teams Telephony Voicemail Greeting Not Saving

so we setup Exchange hybrid a while back and all has been working fine. We have just added a new domain into O365 and now when I record a voicemail the recording will not save for test account under ...

"voicemail greeting"

blue-man

Iron Contributor

Oct 20, 2020

Any ideas anyone?

VasimShah
MCT
Feb 11, 2021
blue-man If you use the https://outlook.office365.com/autodiscover/autodiscover.json?Email=user@domain.com&Protocol=EWS&RedirectCount=5 then what is the response you get for the user mailbox, also in Teams debug logs I guess you can try to find if mailbox is discoverable, if you see any error for that.