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fabiomachado's avatar
fabiomachado
Copper Contributor
Apr 03, 2020

Error trying to add contact to a contact group

Hello, when I try to add a contact to a contatct group this error appears (It was not possible to add a friend to the group). Only when I try to add this contact. All others were added normally. What can it be?

 

  • Lewis-H's avatar
    Lewis-H
    Iron Contributor
    This problem might be caused by add-ons installed on your browser. For us to provide the best resolution possible, we would like to ask the following:

    Is there an error message displayed when the contacts failed to be added on Outlook.com?
    Which Internet browser are you using when accessing your Outlook account?
    What troubleshooting steps have you done so far?

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