Forum Discussion
traduco
Aug 19, 2020Copper Contributor
Error code/ Fehler code C AA 20004 einloggen in TEAMS
Hello, we are using Microsoft Teams in our office and we are having problems with one computer: our colleague cannot log in, error code is C AA 20004. What exactly is the issue and how can we so...
ChristianBergstrom
Aug 19, 2020Silver Contributor
traduco Hey, I'm attaching this for reference and guidance for error 0xCAA20004
https://support.microsoft.com/en-us/office/why-am-i-having-trouble-signing-in-to-microsoft-teams-a02f683b-61a3-4008-9447-ee60c5593b0f?ui=en-us&rs=en-us&ad=us
- traducoAug 19, 2020Copper Contributor
Thank you for your quick replyChristianBergstrom .
In our case who is the IT admin? The main person who set up the account?
- ChristianBergstromAug 19, 2020Silver Contributor
traduco Yes, I would say so. But I don't know anything about your environment, and you haven't attached any other info about the error message (more tech details) but as far as I know it's a authentication issue that your administrator should be able to resolve. If not, just have him/her do a search for "0xCAA20004" and you'll get plenty hits and troubleshooting steps.