Forum Discussion
Error chatting with external Skype users
Vikii bpiqueur SercanAkbulut This is for interoperability capabilities between Microsoft Teams and Skype (Consumer)
I would recommend to have a look at the settings described here, especially the prerequisite of the DNS SRV record
Set whether Teams users can communicate with Skype usersSet-CsExternalAccessPolicy
-EnablePublicCloudAccess
"Indicates whether the user is allowed to communicate with people who have SIP accounts with a public Internet connectivity provider such as MSN. The default value is False."Set-CsTenantFederationConfiguration
-AllowPublicUsers
"When set to True (the default value) users will be potentially allowed to communicate with users who have accounts on public IM and presence providers such as Windows Live, Yahoo, and AOL. The collection of public providers that users can actually communicate with is managed by using the Set-CsTenantPublicProvider cmdlet."Set-CsTenantPublicProvider
-Provider
"Indicates the public provider (or providers) that users will be allowed to communicate with. Valid values are:"AOL
WindowsLive
Yahoo
Vikii bpiqueur SercanAkbulut This is for interoperability capabilities between Microsoft Teams and Skype (Consumer)
I would recommend to have a look at the settings described here, especially the prerequisite of the DNS SRV record
Set whether Teams users can communicate with Skype users
Set-CsExternalAccessPolicy
-EnablePublicCloudAccess
"Indicates whether the user is allowed to communicate with people who have SIP accounts with a public Internet connectivity provider such as MSN. The default value is False."
Set-CsTenantFederationConfiguration
-AllowPublicUsers
"When set to True (the default value) users will be potentially allowed to communicate with users who have accounts on public IM and presence providers such as Windows Live, Yahoo, and AOL. The collection of public providers that users can actually communicate with is managed by using the Set-CsTenantPublicProvider cmdlet."
Set-CsTenantPublicProvider
-Provider
"Indicates the public provider (or providers) that users will be allowed to communicate with. Valid values are:"
AOL
WindowsLive
Yahoo
When I do a directory search from a Teams free account to a Teams paid 365 account I get the following message. "Chatting with enterprise or school accounts is not available yet. Learn more". Which points to https://support.microsoft.com/en-us/office/welcome-to-microsoft-teams-free-6d79a648-6913-4696-9237-ed13de64ae3c.
When trying to chat from a free Skype account to a paid Teams account it emails the approval handshake email and then does nothing after clicking "approve". Is the functionally between Skype free and Teams paid supported?
bentenww Hello, see this article for some more info about interoperability
Interoperability capabilities between Microsoft Teams and Skype (Consumer)
And this newly added functionality being introduced (for some already)
Chat with Teams personal account users
With the above update Teams users in an organization will be able to start a 1:1 or a group chat with Teams users who are using their personal accounts and vice-versa. IT Admins will have the option to enable/disable this at a tenant and individual user level with two possible controls. Bear in mind Teams free doesn't include policy controls nor access to the TAC so the granularity isn't applicable in those scenarios.
