Forum Discussion
Enhancement Request - Remove the Switching behavior in Teams
MichaelDelpach, rather than creating a new UserVoice entry, it would be better to vote on this existing one which is already one of the top requests anyway!
And to quote the response from the product team (they are working on it)
We know you are patiently waiting for this feature. This feature is being implemented in stages. Fast tenant switching is currently in testing both internally and with early customers. We expect to release to the public in the Fall. I’ll post an update once it’s rolling out. Full multi-tenant, multi-user support will be added after fast tenant switching
Hope that helps.
adam deltinger will do because I am amazed that this has not been requested before.
I tested Teams direct messages (Chat) further with on my team member (Aaron in this above screenshot from another organsation, say Org2).
This was my experience:
My organsation is Org1.
While I am in Org1, I direct messaged (using Chat in screenshot below) Aaron who works at Org2.
Aaron did not see any of my messages until he manually switched to Org1.
He switched back to his organisation he works for, Org2.
While in Org2, he directly messaged me.
I did not see it while I am in Org1, so I switched to Org2 and then I saw his direct message.
That's incredible. Teams did not use the same Direct Message stream that I initiated although it is the same two people directly messaging each other i.e. there are two Direct Message streams altogether for us two. How does this make sense?
This behaviour does not let people like us who are working with other organisations on a daily basis to effectively communicate. I am dumb founded to realise I am the first one to raise this as an issue if I have to create a thread at UserVoice?
First Direct Message stream in Org1:
Second Direct Message stream in Org2 to the same person:
You have messaged each other guests accounts! That way it goes to the same tenant you belong to and the receiver must switch to your tenant to read it!
Click new chat button , type the entire email address of the other user! Do not choose the account that comes up during typing! It should say external user!
Try now!
Keep in mind that the receiving end must be in Teams only mode for external chats to end up in Teams! Otherwise they go to Skype
adam deltinger that's exactly what I did. As I type the recipient's email, Teams keep suggesting the account with Guest in it. I refused, and it then says: You need to add at least one more person to start a chat. Basically, Teams is forcing me to click on the prompted account. There is no way out.
- You might check with an admin if external chat is turned if at the tenant level!
