Forum Discussion
Enable Easier Finding of Deleted Users
In my org, finding valuable conversations with departed employees is nigh but impossible if they've been deleted. Where Teams becomes a de facto document/discussion/fact storage area, this is really disruptive. Is there an solution available or in plan that would allow us to find these conversations even after the users have been deleted?
4 Replies
Hi,
Depends what the purpose is with finding the conversations but if it is for compliance reasons conversations are saved in user mailbox, files in OneDrive and Sharepoint. You should look into retention policies and litigation hold.
https://docs.microsoft.com/en-us/microsoftteams/retention-policies
https://docs.microsoft.com/en-us/microsoft-365/compliance/retention-policies?view=o365-worldwide
LinusCansby, Thanks for your reply. My use case isn't for compliance, its about business continuity. I.e. How do I readily find a conversation that I and J. Doe had prior to his/her departure from the company, where they provided me with key launch details?
Okay, that is more of a user education problem. If it is business critical information users should be informed where to save that information. Even if they have a informal chat that leads to an discussion and a decision it should be written down somewhere else. All participants should be aware and see when an discussion can be interesting for others than just those two and start using channel conversation instead of 1:1 chat.
In some countries it would not be legal for administrators to read chat history from private chats. And even if it is legal in might not be okay in an ethical way that admins reads private chats just cause they think that there could be business critical information in that chat.
