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LisaF1966's avatar
LisaF1966
Copper Contributor
Oct 24, 2022

Email Signature with Chat with me on TEAMS doesn't go directly to me

Hi All, a coworker and I are driving ourselves crazy with this.  We have added the hyperlink in our email signature https://teams.microsoft.com/l/chat/0/0?users=%3cl<myemail.com>%3e and it opens up a...
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kaaven's avatar
kaaven
Brass Contributor
Oct 25, 2022
Hi, you don't need some of the parts there. try a link similar to this:
https://teams.microsoft.com/l/chat/0/0?users=email address removed for privacy reasons
  • LisaF1966's avatar
    LisaF1966
    Copper Contributor
    Oct 25, 2022

    kaaven Hi...I did and actually everythign after the users portion came from Outlook. I have tried just the email address, i have tried it within this <>, nothign works.  Are you saying for you it brings you directly to a chat with your name on it?

    • kaaven's avatar
      kaaven
      Brass Contributor
      Oct 25, 2022
      I did some testing and it works in the Teams app both for internal and external email adresses.
      But it don't work in the teams webapp, I haven't tested mobile yet. But I'll do some extended testing later.
      • kaaven's avatar
        kaaven
        Brass Contributor
        Oct 25, 2022

        LisaF1966

        Tested and researched

        <a href="https://teams.microsoft.com/l/chat/0/0?users=mail-address">Chat with me</a>

        This works in the app and the web-app in Windows, as well as the teams app on Android. Works for internal and external users, even those I haven't contacted before. It requires a valid teams email address and that my tenant is allowed to contact external users.

         

        This can't be used to open the chat with yourself.


        I haven't tested

        • Mac OS / iOS, I don't have devices to test on
        • Skype/island mode users, haven't got a tenant to test on

        Potential problems

        • Tenant has limits on external users
        • Private mail addresses (outlook.com), not tested
        • If your app is in an other tenant it will not work, you have to be in your own
        • Non-teams only tenants might have issues I don't know about

        Alternate code

        <a href="sip:mail-address">Chat with me!</a>

        This only works for desktop apps, but would work with skype as well. Not recommended though.

         

         

        I do hope this solves your problem or gives you the explaination you need.

         

        Regards

         

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