Forum Discussion
Jeff Ballard
Mar 21, 2020Brass Contributor
Drag files to a chat but not channel conversation
We have some Members of a Team that are not able to drag files into a channel's conversation thread and yet other Members can do it. The Members who are having the issue can, however, drag files into a Chat with no problem.
Any ideas?
1 Reply
- Hi Jeff Ballard,
For the members having the issue, log out, clear their cache
https://commsverse.blog/2018/09/28/clear-the-microsoft-teams-client-cache/
And log in again. Make sure the client is updated to the latest version via the menu in the top right > check for updates too.
Let me know how it goes
Best, Chris