Forum Discussion

Copper Contributor

Jul 15, 2019

Direct Routing Call Forwarding after 10 seconds - No Audio

Hello would appreciate some help. I have a client using Teams telephony with a Ribbon SBC for Direct Routing. All appears to be working fine apart from one issue: If a client call forwards to a gro...

Call Forwarding No Audio

Erik365Online

MCT

Jul 19, 2019

Hi thanmar19,

you might check out this, at the bottom of the page "No audio after Hold/Unhold" https://support.sonus.net/display/UXDOC80/Best+Practice+-+Troubleshoot+Issues+with+Microsoft+Teams+Direct+Routing