Forum Discussion
Direct lines after user leave - Teams Phone System
So for the first time since we switched to Teams phone system we've had a user leave the company. When we blocked the user from signing in, this removed them from the voice section of teams and now t...
I need this as well.
JeffWSKI@Cavan Vannice I'm sure you've found this feature, but wanted to share.
As an administrator, you can route calls to unassigned numbers in your organization. For example, you might want to route calls to unassigned numbers as follows:
Route all calls to a given unassigned number to a custom announcement.
Route all calls to a given unassigned number to the the main switchboard.
You can route calls to unassigned numbers to a user, to a resource account associated with an Auto Attendant or a Call Queue, or to an announcement service that will play a custom audio file to the caller.
New-CsTeamsUnassignedNumberTreatment
https://docs.microsoft.com/en-us/microsoftteams/routing-calls-to-unassigned-numbers
