Forum Discussion
Direct lines after user leave - Teams Phone System
So for the first time since we switched to Teams phone system we've had a user leave the company. When we blocked the user from signing in, this removed them from the voice section of teams and now t...
Cavan Vannice There is no feature for unassigned numbers yet so you can do as you do, keep the account active and forward calls.
You could also create a resource account and assign the number to that resource account and assign the resource account to a Call Queue or Auto Attendant.
You could also do some redirection in your SBC.
There is an uservoice for unassigned numbers in Teams.