Forum Discussion
Derived Trunk for Teams direct routing hosting model
I am working on a case about Teams direct routing hosting model. After going through the article about 'Configure a Session Border Controller for multiple tenants' https://docs.microsoft.com/en-us/m...
Hi Vasileios_T,
Before you can add the Voice Routes, you need to add the tenant-specific sub-domain to the customer's Office 365 tenant, as an additional domain.
EG:
Carrier: hosted.example.com
Cust 1: cust1.hosted.example.com
Once you've added the sub-domain for the customer & added the TXT record to the carrier's DNS to authorise the sub-domain addition, you then create a dummy user within the new domain, with a S4B Online license at least.
EG:
test.user@cust1.hosted.example.com - licensed with E3/E5 etc.
The license only needs to be assigned for 30/60 minutes while the platform activates the domain.
Following this, you should then be able to create the voice routes etc. as you've attempted.
Hello,
Thank you for your help and time.
The customer's subdomain already added and activated. Also, I didn't remove the licensed user, but still face the same issue when I am trying to create a new online voice route.
I execute the command in powershell using the customer's global admin details:
New-CsOnlineVoiceRoute -Identity“Example” -NumberPattern ‘^\+\d+’ -OnlinePstnGatewayList sbc1.example.com -Priority 1 -OnlinePstnUsages “Example”
The first error appears, indicating that it cannot find the specified PSTN usage.
If I define PSTN usage by executing the command below and try to create online voice route again, I receive an error that it cannot find the specified gateway.
Set-CsOnlinePstnUsage -Identity Global -Usage @{Add="Example"}
Could you please suggest what is wrong?
Thank you once again.
Thank you for your help and time.
The customer's subdomain already added and activated. Also, I didn't remove the licensed user, but still face the same issue when I am trying to create a new online voice route.
I execute the command in powershell using the customer's global admin details:
New-CsOnlineVoiceRoute -Identity“Example” -NumberPattern ‘^\+\d+’ -OnlinePstnGatewayList sbc1.example.com -Priority 1 -OnlinePstnUsages “Example”
The first error appears, indicating that it cannot find the specified PSTN usage.
If I define PSTN usage by executing the command below and try to create online voice route again, I receive an error that it cannot find the specified gateway.
Set-CsOnlinePstnUsage -Identity Global -Usage @{Add="Example"}
Could you please suggest what is wrong?
Thank you once again.