Forum Discussion
Deleted Resource account with phone number still assigned.
- Jan 29, 2024
If you delete a resource account without first removing the phone number you can run Get-CsPhoneNumberAssignment -TelephoneNumber <+phonenumber> and note the AssignedPstnTargetId which is the Identity of the deleted Resource Account.
Then run the following to remove the number.
Remove-CsPhoneNumberAssignment -Identity <AssignedPstnTargetId> -PhoneNumber <+phonenumber to unassign> -PhoneNumberType <DirectRouting|CallingPlan|OperatorConnect>
If you delete a resource account without first removing the phone number you can run Get-CsPhoneNumberAssignment -TelephoneNumber <+phonenumber> and note the AssignedPstnTargetId which is the Identity of the deleted Resource Account.
Then run the following to remove the number.
Remove-CsPhoneNumberAssignment -Identity <AssignedPstnTargetId> -PhoneNumber <+phonenumber to unassign> -PhoneNumberType <DirectRouting|CallingPlan|OperatorConnect>
- vorsiteJan 29, 2024Copper Contributor
I haven't tried this but if this works, this is a great solution. Typically you need to open a support case with Microsoft and it takes 2-3 days to find the right contact and reach a resolution. Greg Anthony
- LloydSavageFeb 14, 2024Copper Contributor
If you delete a resource account via the Microsoft 365 Admin center, you can complete wipe it away from your tenant by accessing the "deleted users" under the Microsoft Entra admin center...select the offending account and "delete permanently"!