Forum Discussion

Copper Contributor

Mar 31, 2022

Solved

Deleted Resource account with phone number still assigned.

At the bottom Manage resource accounts in teams, there is a section for deleting resource accounts. https://docs.microsoft.com/en-us/microsoftteams/manage-resource-accounts It states: Make sure...

resource account

Greg Anthony
Jan 29, 2024
If you delete a resource account without first removing the phone number you can run Get-CsPhoneNumberAssignment -TelephoneNumber <+phonenumber> and note the AssignedPstnTargetId which is the Identity of the deleted Resource Account.

Then run the following to remove the number.
Remove-CsPhoneNumberAssignment -Identity <AssignedPstnTargetId> -PhoneNumber <+phonenumber to unassign> -PhoneNumberType <DirectRouting|CallingPlan|OperatorConnect>

Rigel185

Copper Contributor

Jan 10, 2024

This is what worked for me.

I got the AssignedPstnTargetId of the phone number from running this command “Get-CsPhoneNumberAssignment -PstnAssignmentStatus VoiceApplicationAssigned”.

I then ran the command using the value of AssignedPstnTargetId for the Identity.

“Remove-CsPhoneNumberAssignment -Identity ‘AssignedPstnTargetId’ -RemoveAll”