Forum Discussion
Contacts removed in MS Teams
- Mar 27, 2020
Ummernayeem Same for me in the Teams App, with the browser https://teams.microsoft.com they still exist.
Think it is a performance issue for the moment.
I'm having the same issue for weeks now. Contacts are still gone. Is there any update or workaround to solve this?
Have you tried removing the Team client cache on your device?
There is a good blog post on Commsverse about this:
https://commsverse.blog/2018/09/28/clear-the-microsoft-teams-client-cache/
- davidsturmanSep 03, 2020Copper Contributor
I've had the same problem for a while, but didn't spend much time looking for a solution. I just realized that at the top of the Chat pane is the word "Chat" with a down-arrow next to it. If I click the down-arrow, I get a choice of "Chat" or "Contacts". When I select "Contacts", my contacts all show up along with my favorites. This may be the case with others who asked... hidden in plain sight.
- RobabobbobSep 03, 2020Copper Contributor
davidsturman If only that were the issue. For the users we have, it's not the case. If they go to: Calls > Contacts, that page is empty.