Forum Discussion
MisterSo
Mar 21, 2020Copper Contributor
Connectors configuration is missing
Hi, I've just add an RSS feed with the microsoft RSS app in Teams in general channel. I want to delete this feed but i don't find the connectors configuration panel. There is no option co...
Mar 21, 2020
Can you do it on the web client at https://teams.microsoft.com/
I have a Teams Free tenant and it is working there - you can still see and configure connectors
Let me know how you get on
Best, Chris
I have a Teams Free tenant and it is working there - you can still see and configure connectors
Let me know how you get on
Best, Chris
MisterSo
Mar 21, 2020Copper Contributor
Thank you for your reply.
I've tried to do it in the MT website. It does not work.
It's the same configuration as the windows software. (see screenshot)
No connectors configuration.
Another solution ?
Thank you
- Mar 21, 2020
Ok try this
Next to the Team name select ellipsis (...) > manage team > channels > general > ellipsis (...). Can you see connectors there?
Also make sure under settings permissions are all ticked. There is one for connectors which may be switched off and is causing the issue
Best, Chris
- MisterSoMar 21, 2020Copper Contributor
I did what you said to me, as you can see there is no "connectors" link.
I don't understand the problem. (sorry for my bad english 😉
Thanks
- Mar 22, 2020Haha! I think I got it!
Ok, try this step by step
1.) On the left bar, press the ellipsis under call (...)
2.) In 'Find an App' select RSS and select it. This should bring up the RSS app
3.) Select 'Add to a Team'
4.) Search for the channel name - in this case general by just typing in 'G', select set up a connector
5.) It will go to a screen which tries to set up the connector. Don't put anything in, just select cancel at the bottom, this should fall back to the connector screen
6.) Select 'configured' under Manage
7.) Select '1 configured' under RSS, then Manage
8.) Select Remove
I really hope this solves it
Best, Chris