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derowe's avatar
derowe
Copper Contributor
Mar 31, 2020
Solved

Chatting with a team member - paste image broken. Can not send.

Chatting with a team member.  Pasted an image and clicked Send

Get this message 'Oh no! We lost your image. Please paste it again before sending.'

Can not clear or continue to chat with this person.  How to clear this message.

 

 

  • use backspace in the chat under "Type a new message" and it will be removed.

  • Hey_Hello's avatar
    Hey_Hello
    Copper Contributor

    derowe Just delete the image then simply go press on teams/assignments/calls (Make sure this is not where you sent the message), then go where you were before Now copy the messazge and delete it then go press on teams/assignments/calls (Make sure this is not where you sent the message), then go where you were before And paste your message and send it. (Tell me if it works) (It works for me)

  • KumarGumala's avatar
    KumarGumala
    Copper Contributor

    use backspace in the chat under "Type a new message" and it will be removed.

  • Bob_Risden's avatar
    Bob_Risden
    Copper Contributor

    @ have the same issue - any assistance out there on how to remove "lost images" that are preventing further conversations with my co-worker?

    • bircham's avatar
      bircham
      Copper Contributor

      It seems like there is no solution, I just got the same issue, restarting APP, Restarting laptop, does not repair,  I was able to "Pop Out" the chat and start a new chat but the problem persists.

  • Francisco_M's avatar
    Francisco_M
    Brass Contributor
    Quick solution is to Log out instead of quitting. You'll see the images but slowly the problem will come back. Reddit has a post on this too.
  • NunoMarques's avatar
    NunoMarques
    Copper Contributor

    derowe  Im having the same problem, and now i cant talk to that team member unless i paste an image that is not available.

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