Forum Discussion

Copper Contributor

Jul 20, 2021

Solved

Chats randomly disappear

Hi there. The past month my team and I have noticed sections of our chats with each other disappear. It happens in chunks, none of us are deleting stuff as this would be unsensible. This is getting ...

Chats randomly disappears

Mike_Kael
Jul 21, 2021
To help you can use this workaround that works for us: https://blog.valeconsulting.co.uk/2018/09/28/clear-the-microsoft-teams-client-cache/amp/?_sm_au_=iVVPFJjH7S0S25fNtfMpNK72VpWWt

Graca1185

Copper Contributor

Jun 14, 2022

SCousins I am having the same issue.

A section of the chat disappears for both users and even using MS Teams online (Web), it does not change.

Sometimes it appears and then it disappears.

The only workaround I found here is related to cleaning MS Teams Client Cache...