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SCousins's avatar
SCousins
Copper Contributor
Jul 20, 2021
Solved

Chats randomly disappear

Hi there. The past month my team and I have noticed sections of our chats with each other disappear. It happens in chunks, none of us are deleting stuff as this would be unsensible. This is getting ...
Chats randomly disappears
  • Mike_Kael's avatar
    Mike_Kael
    Jul 21, 2021
    To help you can use this workaround that works for us: https://blog.valeconsulting.co.uk/2018/09/28/clear-the-microsoft-teams-client-cache/amp/?_sm_au_=iVVPFJjH7S0S25fNtfMpNK72VpWWt
Mohammed Nihal Javeed Ahmed's avatar
Mohammed Nihal Javeed Ahmed
Brass Contributor
Sep 20, 2021

 

I had this insane issue on one of my important Team channel. Suddenly the whole conversation went missing, later I found out it was a bug in a Microsoft Teams Desktop App.

I was able to resolve this issue by following this helpful article: https://www.thealfaaz.com/how-to-fix-chat-disappearing-issue-in-teams/

Hope this will be helpful for someone :smile:

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