Forum Discussion
SCousins
Jul 20, 2021Copper Contributor
Chats randomly disappear
Hi there. The past month my team and I have noticed sections of our chats with each other disappear. It happens in chunks, none of us are deleting stuff as this would be unsensible. This is getting ...
- Jul 21, 2021To help you can use this workaround that works for us: https://blog.valeconsulting.co.uk/2018/09/28/clear-the-microsoft-teams-client-cache/amp/?_sm_au_=iVVPFJjH7S0S25fNtfMpNK72VpWWt
Jul 20, 2021
Does it disappear for everyone? The same “chunks”? Is it still gone if you do a full logout of Teams and log back in?
Is it missing if you use the web client?
Adam
Is it missing if you use the web client?
Adam
Mike_Kael
Jul 21, 2021Copper Contributor
Hi,
Same here. It happens on the desktop client not on the web client where everything is fine. I do a full uninstall and re install and the whole chat appears for all conversation again.
Same here. It happens on the desktop client not on the web client where everything is fine. I do a full uninstall and re install and the whole chat appears for all conversation again.