Forum Discussion
Chat with external contacts - possible without them being in a Team?
Is it possible to send a chat message to an external contact who isn't a member of one of my Teams/channels? The only way I can get it to work is if I add them to a Team 1st.
Chris Hughes Hello, external access is turned on by default in Teams, which means that your organization can communicate with all external domains. But this can be configured in different ways (short answer is yes).
Manage external access in Microsoft Teams
https://docs.microsoft.com/en-us/microsoftteams/manage-external-access
Let me highlight these as well.
Compare external and guest access
https://docs.microsoft.com/en-us/microsoftteams/communicate-with-users-from-other-organizations#compare-external-and-guest-access
Communicate with users from other organizations in Microsoft Teams
https://docs.microsoft.com/en-us/microsoftteams/communicate-with-users-from-other-organizations