Forum Discussion
drkings
Nov 10, 2021Copper Contributor
Chat options not available - Teams App for Mac
Hi there, I'd love some help here. I'm using a 64 bit iMac (2021) running the very latest version of MS Teams (October 2021) using MacOs Big Sur 11.6 When I join a meeting as a guest via ...
DaveTurnbull
Sep 05, 2022Copper Contributor
drkings I'm not sure this will work for you or anyone here, but I solved it this way…
When I was using a Microsoft-supplied email address, registered via my company's IT department (for example, email address removed for privacy reasons) the chat option wasn't showing.
Invites to Team meetings are, however, sent to my regular, non-ms email address. For example email address removed for privacy reasons
When I click an invite, I log in to Teams as my regular, non-MS company user (email address removed for privacy reasons). This seems to have put me in guest mode or something similar. In this mode, no chat window is shown or seemingly available.
I asked my IT department to use our company's custom domain for our MS accounts (we use Google for our email and productivity suite, so this hadn't ever been done for MS). Once this had been done, and I could use my regular email for my Teams account, I was … tada! … shown the chat option.
The Teams interface changed quite a bit. The layout of the UI and the location of buttons/options were different to the version I saw as a guest.
I hope this helps.
DaveTurnbull
Sep 05, 2022Copper Contributor
As the emails were removed when I posted this, I'll put them here in a non-standard format that hopefully helps the reply above to make more sense.
The MS-supplied email was: name @ onmicrosoft dot com
My regular address was: name @ company dot com
The MS-supplied email was: name @ onmicrosoft dot com
My regular address was: name @ company dot com