Forum Discussion
Chat in Breakout Rooms Disabled
- Jan 10, 2021Hi, is this still an issue? There was some disruption in the Teams infrastructure at the time of your post affecting the service. I know the chat was one problem.
If the problem persist, please update this conversation with additional info.
We submitted a ticket to Microsoft and they pointed out a setting that we had missed in the Meeting Policy. "Allow chat in meetings" should be enabled. We've had no trouble since.
Shanon Wieler Hi Shanon, that's odd. I remember you said they could chat in the main meeting so if your policy was set to what the picture displays that wouldn't had worked. So my guess here is that it also involved assigned policies to the individuals, allowing or not allowing chat in meetings. Correct?
- Shanon WielerFeb 03, 2021Copper Contributor
ChristianBergstrom The fix Microsoft proposed (enabling that option) didn't make sense to us either, as students were still able to chat in the main meeting. But we tried it anyway and it worked so that was good enough for us given all the other little fires we are tending to!